My PoPs
FAQ
AR App
Explorer FAQWhat is a PoP?

PoP or Proof of Presence is a proof logged on the blockchain that says, “I was here”. Why does this matter? Claiming a PoP is akin to becoming a card carrying member of an artist or publisher community.

How do I get my PoP?

For those of you just learning about Illust, welcome! For those returning, we really appreciate your time in our application. PoP or Proof of Presence is a way to check-in at any given art piece in augmented reality. There are many perks and rewards for activity so please read here if you want to learn more. Please note the PoP system will be launched on March 11th 2022 at 12PM CST.

How to Find a PoP in Your Neighborhood via Discovery

  • Step 1: Tap the Discovery button on the homepage of https://the.illust.space
  • Step 2: Click on an experience on the map. You can search for experiences by address as well.
  • Step 3: Click or tap “more info”
  • Step 4: In order to PoP please create an account and start this process over again. If you would like to view the AR experiences without claiming PoPs, please tap the discover in AR button.

How to Claim a PoP in the Mobile AR App

  • Step 1: Welcome to the Illust discovery application. Please click the continue button if you agree to the terms of using the browser-based application.
  • Step 2: Now you’re on the permissions section. If for any reason your permissions are red please visit the permissions section below. Please be sure to allow access to Camera, Location, and Motion in order for the application to run. IOS users may have more issues, for more visit here.
  • Step 3: You will see a compass directing you to the piece you initially saw on the discover page. If you would like to change the piece, tap on the map at the top right part of your screen, tap on a pin, and select “navigate here”.
  • Step 4: Once you arrive at the object, the compass navigation will turn off and you will be greeted with a lowercase “i” for information icon, a button to snap a photo, and an icon that says “PoP” or “Claim PoP. Please tap the claim PoP button which will verify your location. Feel free to read the information about PoPs in the modal.
  • Step 5: Tap the claim PoP button to enter the PoP claim page. If you haven’t logged in you will see a button that says “log-in to claim PoP”. Tap the login button. If you’ve already logged in, you will see a button that says, “claim PoP” and you can skip these steps
  • Step 6: Tap the Claim PoP button and you’ve now created a NFT Proof of your Presence at the experience.
  • Step 7: The buttons at the bottom will navigate you either back to the AR discovery application or back to a library of your past PoPs

How to Log In

  • Step 1: By signing in as a visitor to the site, our system creates you a profile. Those who sign in through email or Twitter will receive a “Magic Link” which will create a special wallet to hold NFT’s with our system. Metamask is supported for those who are crypto natives. Select your preferred method to log in.
  • Step 2: For those attempting to log in by email, add your email address and check your email with the subject “Log in to Illust”. If you do not see the email please check your promotions or spam folder of your email.
  • Step 3: Please tap the login to Illust link which will redirect you to the page you were originally at before you decided to log in. If you were brought to a separate page, please open your browser window to see other open tabs as shown in the video.

How to Access Your Claimed PoPs and Special Tickets

  • Step 1: Go to https://the.illust.space
  • Step 2: Click the login button on desktop or mobile browser
  • Step 3: Click the tab my PoPs at the top
  • Step 4: You are now on the PoPs page which will display a list of your experience proofs
  • Step 5: If you see a golden PoP, this your admission ticket into the secret event

2. How to Explore the Map

  • Step 1: Welcome to the Illust discovery application. Please click the continue button if you agree to the terms of using the browser-based application.
  • Step 2: Now you’re on the permissions section. If for any reason your permissions are red please visit the permissions section below. Please be sure to allow access to Camera, Location, and Motion in order for the application to run. IOS users may have more issues, for more visit here.
  • Step 3: You will see a compass directing you to the piece you initially saw on the discover page. If you would like to change the piece, tap on the map at the top right part of your screen, tap on a pin, and select “navigate here”.
  • Step 4: Once you arrive at the object, the compass navigation will turn off and you will be greeted with a lowercase “i” for information icon, a button to snap a photo, and an icon that says “PoP” or “Claim PoP. Please tap the claim PoP button which will verify your location. Feel free to read the information about PoPs in the modal.

3. Troubleshooting Discovery App Permissions

If you’re accessing the mobile discovery application and have any of your permissions turn “red” upon entering the application, you may have to change your permissions in settings. This is often the case with iOS users and so the videos represent this process. For Android users, simply close out of the application fully and then restart in order to gain access to the AR experience.

All 3 Permissions Must Be Accepted to Enter AR

  • Camera Permissions: Settings > Safari > Camera > Allow
  • Location Permissions: Settings > Privacy > Location > Location Services > Safari > Select While Using App or Ask Next Time Or When I Share (which will prompt you to confirm next time you’re in the app)
  • Motion Permissions: Settings > Accessibility > Per App Settings > Safari > tap to add

Video Demonstrations Below

Camera Permissions (if Red)

Settings > Safari > Camera > Allow

Location Permissions (if Red)

Settings > Privacy > Location > Location Services > Safari > Select While Using App or Ask Next Time Or When I Share (which will prompt you to confirm next time you’re in the app)

Motion Permissions (if Red)

Settings > Accessibility > Per App Settings > Safari > tap to add

Publisher FAQChains supported

Ethereum and Polygon. Check back in as we deploy more wallets

Wallets supported

Metamask

Browsers supported

All browsers.

Can I create more than 1 scene with a single NFT?

No, we only support one scene per NFT.

What happens when the map gets too crowded?

Our current goal is to fill up the map with as much content as possible. Later, we will roll out tools to search and personalize your map to keep it uncluttered.

Can I place my NFT anywhere?

Yes.

Do I have to pay for plots?

No.

I see the name of my art piece in my wallet but there’s no image, where is it?

There are two reasons for this, either:

  1. Your NFT doesn't support the ERC-721 or ERC-1151 standard or
  2. Your NFT file type isn't supported. We currently support We currently support Jpegs, PNGs, Glb, Gltf, and MP4

Please reach out to us on intercom if you encounter any issues or have any questions.

How do I get an invite to The Space?

Just join our Discord and ask :)

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The Lab is Illust Space's R&D department. Working with artists, collectors, and colleagues in the blockchain space, The Lab is pioneering the way NFTs are displayed, engaged with, and transacted. The Lab will be releasing a series of updates to The Space that will transform how NFTs are perceived as not only a token of value, but as a medium of social connection. To sign up for more, please subscribe below.


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